Privacy Policy

1. Introduction

Welcome to Tech-Vyapaar. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software-as-a-service (SaaS) platform connecting to Meta's WhatsApp and Instagram Messaging APIs.

2. Third-Party Communication Services (Meta, WhatsApp, Instagram)

Our platform facilitates messaging between businesses and their customers via Meta's WhatsApp Cloud API and Instagram Messaging API. In order to provide this service:

• Data Collection: We collect and process messaging data, phone numbers, Instagram profile information, and conversation content exclusively on behalf of the businesses using our platform.
• Data Usage: This data is strictly used to facilitate, route, and display communications between the business and the end-user through our dashboard. We do not use this data for our own marketing or any other purpose.
• No Selling of Data: We do not sell, rent, or trade any user data, conversation logs, phone numbers, or profile information to third parties under any circumstances.

3. Data Retention and Deletion

We retain messaging data only for as long as necessary to provide our services to the business customer. If you are an end-user and wish to have your conversation history or data deleted from our systems, you may request the business you communicated with to delete it via our platform, or you can contact us directly at aniketharwani57@gmail.com to initiate a data deletion request.

4. Security

We implement industry-standard security measures, including encryption in transit and at rest, to protect your personal information and messaging data from unauthorized access, alteration, or disclosure.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: aniketharwani57@gmail.com.